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The Complete Guide

Marketing for Tradies: What Actually Brings In Work

Most marketing advice for tradies is written by agencies trying to sell you a $5K-a-month retainer. This guide cuts through the noise: the channels that work, the ones that don't, and the website that ties it all together.

10×

A converting site vs a cheap one

Same traffic, more calls

50+

Reviews to aim for

Conversion climbs with them

$0

Spend on local SEO

Set up properly

Marketing for tradies isn't complicated. It's being findable, contactable, and trustworthy, in that order. Findable means somebody can Google “plumber + your suburb” and your business shows up. Contactable means when they click, they can call, text, or fill in a form in two seconds without scrolling. Trustworthy means real photos, real reviews, real team members.

Almost every dollar wasted on marketing for tradies fails on one of those three. A Facebook campaign sending traffic to a slow site. A flashy logo on a page that hides the phone number. A $300 SEO retainer that hasn't touched the Google Business Profile. None of it works because the foundation isn't there.

The foundation is your website. Get that right and most of the rest takes care of itself. Websites for tradies covers what that actually looks like. Packages from $1,490, fixed price, you own everything.

What Most Tradies Try

  • ✗ $5K Google Ads with no landing page
  • ✗ Posting on five social platforms
  • ✗ Logo redesigns and rebrands
  • ✗ SEO retainer with no reporting
  • ✗ Yellow Pages and listing sites

What Actually Works

  • ✓ Website that loads fast + converts
  • ✓ Google Business Profile set up properly
  • ✓ Service + suburb pages for local search
  • ✓ Automated review requests
  • ✓ Lead capture wired to your phone
The Problem

Sound familiar?

Things we hear from trade and service business owners every week. If you recognise even one, the fix is closer than you think.

I've spent thousands on Google Ads and got nothing.

Most tradies pay for ads that send traffic to a website that doesn't convert. The ad isn't broken. The landing page is. A proper website turns many times more of those clicks into enquiries.

I'm on page 5 of Google for my own trade.

Local SEO for tradies is the cheapest lead source you'll ever have, and most tradies have never set up their Google Business Profile properly. Two hours of work can put you in the local 3-pack.

I post on Instagram but it doesn't bring in any work.

Social media is brand-building, not lead-gen, for most trade businesses. The work comes from search. Somebody Googles "electrician near me" and your site shows up. Social helps you look legit when they get there.

My marketing guy says I need a rebrand and a $10K campaign.

You don't. You need a website that loads fast, ranks for your service + suburb, and captures the lead when they find you. The fancy stuff comes later, if at all.

Most

tradie sites convert poorly

The typical tradie website converts almost none of its visitors. A site built to win work converts several times better: same traffic, multiples of the leads, without spending a dollar more on marketing.

What Actually Works

5 things marketing for tradies actually does

Not strategy decks. Not 90-day campaigns. The five things that bring in real work for trade and service businesses.

1

Get You Found On Google

Local SEO for tradies is the foundation. Google Business Profile, location pages, service pages, reviews. When somebody types "plumber Werribee" your name shows up before the Yellow Pages directories do.

Example

Tradie ranks for 'electrician + suburb' for 12 surrounding suburbs. Gets 3–5 enquiries/week from search alone, no ad spend.

2

Turn Clicks Into Phone Calls

Most tradie sites lose almost every visitor because the site is slow, looks untrustworthy, or hides the phone number. A proper site converts several times better. Same traffic, multiples of the leads.

Example

Picture two tradies on the same Google Ads budget: one site converts a trickle of visitors, the other converts several times as many. Same money, far more jobs.

3

Make Reviews Work For You

Tradies with 50+ Google reviews convert far better than tradies with 5. Marketing isn't just getting them there. It's making them call. Reviews are the single most powerful piece of marketing you can do.

Example

Automated review request after every job. Reviews stack month after month, and conversion climbs with them.

4

Capture Leads When You're On The Tools

Half your enquiries come in after 5pm. If your site has no enquiry form, no auto-reply, no instant SMS, those leads call the next tradie on the list. Marketing isn't just attracting traffic; it's catching it.

Example

Form submit at 8:47pm → instant SMS to your phone + auto-reply email to the customer. You ring them at 7am. They booked you.

5

Build a Brand People Trust

Logo, photos of real jobs, named team members, testimonials, an actual About page. Most tradie sites have none of this. The ones that do can charge noticeably more for the same work because customers trust them before they ring.

Example

Two quotes, same scope. One from a generic-looking site, one from a site with team photos and a wall of reviews. Customer picks the second one, and doesn't haggle.

Cut the Noise

Marketing hype vs reality for tradies

The HypeThe Reality
You need a $5K Google Ads budget to get startedYou need $0 of ad spend if your local SEO is set up properly.
TikTok is the future for tradiesSearch is. Tradies who rank locally win. Social is brand-build, not lead-gen.
You need a marketing agency on retainerYou need a website that works and a Google Business Profile that's set up. Most retainers are just maintenance fees.
Cheap websites are fine, content is what mattersCheap websites lose almost every visitor. The content is irrelevant if nobody sees it.
You need to post on every social platformPick one. Post once a week. Spend the time on Google reviews and your site.
Marketing is about being cleverMarketing for tradies is about being findable, contactable, and trustworthy. That's it.
The Channels

Where to actually spend time and money

Six channels. Ranked by ROI for an Australian trade business. You don't need all of them. Start at the top.

Local SEO

Google Business Profile, location pages, schema

The cheapest, highest-ROI marketing channel for any local trade business. Most tradies have never set theirs up properly.

Your Website

Service pages, suburb pages, lead capture

Where every other marketing channel ends. A bad site wastes every dollar you spend on ads, SEO, and social.

Google Ads

Search campaigns, call-only ads, Performance Max

Pay-to-play for the same searches your local SEO targets. Useful when you need leads now and your SEO isn't ranked yet.

Reviews

Google reviews, automated request flows

Cheapest conversion-rate boost on the internet. Tradies with 50+ reviews convert far better than tradies with 5.

Email & SMS

Mailchimp, Klaviyo, SMS auto-replies

Past customers are far cheaper to win back than new ones. Most tradies never email their list. Easy win.

Social Media

Instagram, Facebook, TikTok

Brand-build, not lead-gen. Pick one platform, post weekly, don't burn time chasing reach. The work is in search.

Getting Started

The 3-step approach that actually works

Don't try to do everything at once. Here's the order that compounds.

  1. 01

    Fix the Website First

    Every other marketing channel ends here. A slow, ugly, hard-to-navigate site wastes every dollar you spend on ads, SEO, and social. Start at websites for tradies. Packages from $1,490, fixed price, built to convert.

  2. 02

    Set Up Local SEO

    Google Business Profile, service pages, suburb pages, schema markup. This is the cheapest, highest-ROI marketing channel for any local trade. Most tradies have never done it properly. Two hours of work can put you in the local 3-pack.

  3. 03

    Automate Reviews

    Set up an automated review request after every completed job. Plenty of customers reply when asked. Reviews stack month after month, and conversion climbs with them. Costs nothing.

Need a website that converts?

Every dollar of marketing for tradies ends at your website. We build them in 14–28 days. Fixed price. You own everything.

See Website Packages
Dig Deeper

Marketing guides for trade businesses

Practical articles on the channels that move the needle: websites, SEO, Google Ads, and more.

For the foundation, start with websites for tradies for what a converting trade site actually looks like: the five things that make it convert. For the AI side of marketing automation, see AI for tradies. Specific channel guides: local SEO for tradies, Google Ads for tradies, getting Google reviews, social media for tradies, and email marketing. The full library is on the blog.

What tradies say

Proof, not promises

5.0 on Google across 16 reviews. Real businesses, real outcomes.

★★★★★
Google review
I highly recommend ServiceScale. They have made it SO much easier for me to share details of my business with potential clients, trades, suppliers, literally everyone! We now have one, professional looking, easy link that can quickly be shared with people that contains details of the business: what we actually do and without needing to explain it 10 different ways. It's been a brilliant advertising, marketing + PR tool for Toni + Co and I've had new leads say it helped them quickly understand what services we offer and why they should work with us.
Toni NewmanToni + Co Design
★★★★★
Google review
Pat really helped us by creating scalable systems that allowed the business to grow without creating a mountain of admin. I can spend more time focusing on meeting new clients and growing the business. Highly recommend to anyone struggling to grow their trade business.
Open CloseTrade business
★★★★★
Google review
Great to work with! Created a perfect website for my business as well as improved systems and workflow! Would highly recommend!
Tyler McDonaldMCP Electrical
Common Questions

FAQ

Your website plus local SEO. If somebody Googles "plumber + your suburb" and your site shows up in the local 3-pack, that's the cheapest, highest-converting lead source you'll ever have. Everything else is secondary. See our guide to websites for tradies for the foundation, then layer Google Business Profile and location pages on top.

5–10% of revenue is the typical range, weighted toward your website (a one-time spend) plus ongoing local SEO. Avoid retainers that don't tie to a specific outcome. If you're spending on Google Ads, the website matters more than the ad. A bad site converts a fraction of what a good one does.

Yes, when your website actually converts. Sending paid traffic to a poorly-built site is throwing money in a hole. Get the site right first (see websites for tradies), then layer Google Ads to fill gaps in local SEO ranking. Most tradies overspend on ads and underspend on the site.

Pick one. Post once a week. Don't try to be everywhere. Social is brand-build for trades. It makes you look legit when somebody finds you through search, but it's rarely a primary lead source. Spend the time on Google reviews and your website instead.

Local SEO (Google Business Profile, local pack rankings) can move within weeks if you've never set it up properly. Organic search rankings (page-1 for service + suburb terms) typically take 3–6 months for a tradie site that's never been optimised. The wins are cumulative. Once you're ranked, the leads keep coming with zero ad spend.

Not for the basics. Setting up your Google Business Profile, getting your suburbs in your service pages, asking for reviews after every job: none of this needs an agency. You only need help if you're competing in a saturated market (Sydney plumbers, Melbourne electricians) where the basics aren't enough on their own.

Set up an automated Google review request after every completed job. Most tradies forget to ask. The ones that automate it build a serious review count within a year, and conversion climbs with it. Costs nothing, takes an hour to set up.

Every marketing dollar (ads, SEO, social, email) ends at your website. If the site is slow, ugly, hard to navigate, or hides the phone number, the marketing fails before it starts. The website is the engine, and the marketing is the fuel. Get the engine right first. That's why our two products start with websites for tradies. Without that foundation, marketing spend is wasted.

The website is the engine. Marketing is the fuel.

Get the engine right first. Fixed-price packages from $1,490, built in 14–28 days. You own everything.