Simpro
Brisbane-built enterprise platform for trade businesses with 20+ staff who've hit the ceiling on simpler tools. Powerful, but budget for a proper implementation, this isn't a weekend setup.
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Quote
Free trial
No
Free plan
No
Overall rating
4.2/5 (560)
“Handles big teams and complex jobs that simpler tools can't, but budget for a proper implementation, because this is not a weekend setup.”
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Overview
Simpro is built in Brisbane and serves field service businesses across Australia, New Zealand, the US, UK, and Canada. It sits at the enterprise end of the AU trade software market, significantly more powerful than Tradify or ServiceM8, and correspondingly more complex to set up and learn.
The platform covers everything: multi-project management, full inventory with warehousing, recurring maintenance scheduling, subcontractor portals, complex reporting, and a customer portal. It's purpose-built for businesses that have grown past what simpler tools can handle.
Strengths: True end-to-end. You can run a business of 50+ field staff entirely within Simpro. Inventory and stock management is best-in-class for the AU market. Project management handles multi-stage, multi-technician jobs properly. Reporting and analytics are deep.
Limitations: Simpro requires a proper implementation, you'll spend time in setup and training before you see the benefit. It's overkill for teams under 10–15 staff. Pricing reflects the enterprise positioning.
If you're feeling the ceiling on Tradify or ServiceM8, Simpro is the natural next step. Budget for a proper implementation.
Pros & Cons
What we like
- ✓Best inventory and stock management in the AU field service market
- ✓Handles complex multi-stage projects and multi-tech jobs properly
- ✓Deep reporting. You can actually see where your business is making and losing money
- ✓Built in Brisbane, AU tax, compliance, and business patterns are understood
- ✓Scales to 100+ field staff without the platform breaking down
Watch out for
- ✕Significant setup time required, expect weeks, not days
- ✕Higher price point reflects the enterprise positioning
- ✕Lower ease-of-use ratings reflect complexity, not bad design
- ✕Overkill for businesses under 15 staff, you'll pay for capability you don't use
Best for
Established electrical, plumbing, HVAC, security, and fire protection businesses with 15–200+ staff who need a serious system.
Not ideal for
Small teams and sole traders: the complexity and cost are not justified at that scale.
Key Features
Frequently Asked Questions
Ratings
560 reviews
Source: Capterra
Checked April 2026
Pricing
Custom pricing based on business size and modules required
Simpro pricing is not publicly listed, contact their sales team for a quote. Typically involves an upfront implementation fee plus monthly subscription. Budget for AU$300–1,000+/month depending on team size.
Technical
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We build websites for trade and service businesses. Fixed price, no lock-in.
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