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Giday

🇦🇺 AU Built

AI receptionist that answers, books jobs and texts the customer, from $49 a month incl GST. Cheap and transparent, but quoting and transcripts sit on the higher plans and it's a young product.

Starting from

$49/mo

Free trial

7 days

Free plan

No

Reviewed from public information; hands-on test pending

The short answer

Giday is an Australian AI receptionist that answers calls 24/7, books jobs into a calendar and texts the customer. It suits sole traders who miss calls on site. Plans run $49 to $399 a month incl GST with no setup fee. The catch: quoting and transcripts need the dearer plans, and it's a new product.

ServiceScale Verdict

Last verified

“The cheapest way into an AI receptionist we've reviewed, with every price on the page. Quoting and transcripts cost more than the headline $49, and it's too new to have a track record.”

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Overview

Giday is an Australian AI receptionist. It answers your business calls 24/7 in an Australian voice, books jobs into a calendar mid-call, texts the customer a confirmation and sends everything else to you as an SMS and email message. It's sold to trades and to other small service businesses such as salons, cleaners and clinics.

How it works: you sign up, get your own Australian number, paste in your services, prices and hours, then divert your existing number with a dial code. The suggested starting point is diverting only the calls you already miss, so you keep answering as normal and Giday catches what rings out. It says it is a virtual receptionist if a caller asks, opens every call "on a recorded line", and patches genuine emergencies through to you.

Pricing is published in full. Four plans from $49 to $399 a month, AUD with GST included, no setup fee and no lock-in. Each plan includes a set number of call minutes, and Giday publishes the overage rates and how a busy month is billed.

The honest assessment: on price and transparency it's the easiest AI receptionist in this category to evaluate before you spend anything. The catch is what sits behind the higher plans: call transcripts, reading your own live calendar and the ServiceM8 link start on Steady ($99), and quoting from your price list starts on Busy ($199). The $49 Starter plan includes 30 minutes, which Giday puts at about 25 calls. It's also a new product, its usage figures are its own, and we found no independent review base yet. We have not tested it hands-on.

Pros & Cons

What we like

  • ✓Every price, inclusion and overage rate is published, in AUD with GST included
  • ✓No setup fee, no lock-in, and a free first week before any charge
  • ✓Books the job mid-call on every plan, not just a message for you to return
  • ✓Can start on missed calls only, so you keep answering as you do now

Watch out for

  • ✕Quoting from your price list only starts on the $199 Busy plan
  • ✕Call transcripts and the ServiceM8 link need the $99 Steady plan or above
  • ✕The $49 plan covers 30 minutes, about 25 calls by Giday's own estimate
  • ✕New product with no independent review base we could find

Who it suits

  • Sole traders who miss calls while on the tools and want jobs booked, not voicemails
  • Anyone who wants to trial an AI receptionist on missed calls only before committing
  • ServiceM8 users happy to be on the Steady plan or above

Who it doesn’t suit

  • Businesses that want phone quoting on the cheapest plan
  • Teams that want years of independent reviews before switching
  • Offices that already answer reliably during the day

Key Features

24/7 AI call answering, no after-hours surcharge
Books jobs into a calendar mid-call
SMS confirmation to the customer
Messages relayed by SMS and email
Emergency patch-through to your mobile
Spam and wrong-number screening
Quotes from your price list (Busy plan and up)
ServiceM8 link (Steady plan and up)

Top Integrations

ServiceM8Google Calendar

Frequently Asked Questions

Giday publishes four plans: Starter $49, Steady $99, Busy $199 and Flat Out $399 a month, AUD with GST included. There's no setup fee and no lock-in. Extra minutes are charged per minute at a rate that drops on the bigger plans (source: giday.com.au/pricing, 18 Oct 2026).

Yes. The first week is free, capped at 7 days or 60 minutes of call time. You put a card on file at signup, and Giday says nothing is charged if you cancel before the week ends.

It's built in Australia, priced in AUD and pitched at trades among other small businesses. It suits sole traders who miss calls on site. If you need phone quoting, budget for the Busy plan. We reviewed it from public information; a hands-on test is pending.

ServiceScale scores

Our provisional scores out of 5, from public information. No third-party rating is shown because we could not verify one.

Ease of use
4.3
Customer support
3.8
Value for money
4.6
Features
4.0

Pricing

Starter$49/month

30 min call time (about 25 calls), 60 texts

Steady$99/month

60 min, 150 texts, transcripts, calendar sync, ServiceM8

Busy$199/month

120 min, 350 texts, adds quoting from your price list

Flat Out$399/month

300 min, 800 texts, custom call flows

As published on giday.com.au/pricing (accessed 18 Oct 2026): AUD per month with GST included, no setup fee, month to month. Extra minutes $3.00 to $1.65 a minute depending on plan; extra texts 15c. First week free (7 days or 60 minutes, card on file). Check the vendor's page before you buy.

Technical

iOS appNo
Android appNo
Works offlineNo
Deploymentcloud
Built in AU✓ Yes
AU localised✓ Yes
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