Visual boards and built-in automations for managing projects and teams. Not trade-specific — you won't find SWMS templates or job costing here — but handy if your business has outgrown spreadsheets.
Starting from
Quote
Free trial
14 days
Free plan
Yes
Overall rating
4.6/5 (5,700)
ServiceScale Verdict
“Handy for tracking projects and internal operations if spreadsheets aren't cutting it anymore. Don't mistake it for job management software though — it won't do quoting, invoicing, or scheduling.”
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Overview
Monday.com is a work management operating system used by over 225,000 businesses globally. It's not built specifically for trades, but its flexible board-based structure has made it popular with larger trade businesses that need project tracking, team coordination, and workflow automation beyond what trade-specific tools offer.
The platform works around visual boards — think spreadsheets with superpowers. Each board can track jobs, projects, leads, or any other business process. Columns can be customised to show status, priority, dates, file attachments, and more. Built-in automations handle repetitive tasks: move an item when its status changes, notify a team member when a deadline approaches, or create a new task when a form is submitted.
Strengths: The visual board interface is intuitive and flexible — you can model almost any business process. Built-in automations are genuinely useful and don't require a separate tool like Zapier. The free plan for up to 2 users is a legitimate entry point. Dashboards and reporting are strong for tracking project health across multiple jobs.
Limitations: Monday.com is a generic work management tool, not a trade-specific platform. It won't generate compliance forms, handle plumbing schedules, or calculate material costs. No offline mode — it's browser-based. Per-user pricing adds up quickly for larger teams. The flexibility that makes it powerful also means significant setup time to get it working for your specific workflow.
Monday.com works best as a layer on top of trade-specific tools — managing projects, coordinating teams, and tracking business operations at a higher level than your job management software handles.
Pros & Cons
Best for
Growing trade businesses (10+ staff) that need project-level visibility, team coordination, and operational tracking beyond what Tradify, Fergus, or ServiceM8 provides.
Not ideal for
Sole traders or small teams — a dedicated trade tool like Tradify covers your needs without the configuration overhead. Also not a replacement for job management software.
Key Features
Ratings
5,700 reviews
Source: Capterra
Checked April 2026
Pricing
Up to 2 users
Minimum 3 users
Minimum 3 users
Minimum 3 users
Free plan limited to 2 users. Paid plans require minimum 3 seats and are billed annually. Prices shown are AUD estimates — verify at monday.com/pricing.
Technical
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